A.
Sara Ruth (Running & Cycling)
sara.ruth@junkbrands.com
479-715-4772
General Wholesale
wholesale@junkbrands.com
479-715-4772
Frequently Asked Questions
Q. Who is my JUNK Brands wholesale contact?
Q. How do I place an order on the new website?
A.
You should have received a welcome email to the new website.
- Click on the link included in the email
- Enter and confirm your password to activate your account.
- Start shopping!
Q. I am a current JUNK Brands wholesale customer, but I normally place my orders by email and over the phone. How can I gain access to the website?
A.
Please email wholesale@junkbrands.com, with your business name and primary contact name requesting online access.
Q. Am I able to place orders over the phone and email?
A.
Yes, they must be submitted directly to the wholesale manager.
Q. I am new to JUNK Brands and I am interested in becoming a part of the JUNK Brands wholesale program. What information do I need to submit?
A.
Please submit the below information, or use our wholesale application form to apply. Once approved, you will be sent your login information. You can expect a response within 24 hours.
- Business Name
- Shipping and Billing Address
- Tax ID or EIN #
- Primary Contact: Name, Email, and Phone Number
- Billing Contact: Name, Email and Phone Number
- Where will you be selling JUNK headbands?
Q. What are the payment terms for the JUNK Wholesale program?
A.
For new customers, payment for your first order is due at time of checkout. For all future orders your payment will be due 30 days from the date the product is shipped from our warehouse.
Q. I have submitted my wholesale information to JUNK Brands. Now what do I do?
A.
Within 24 hours after submitting your information to the wholesale manager, if you are approved, you will be sent a welcome email. Click the link in the email, enter your password, and you will be able to start placing orders online.
Q. I have just placed my first order, how long does it take to arrive?
A.
Plan on 7-10 business days for orders up to 500 units to be produced. Shipping will be an additional 2-3 days depending on location.
For larger orders, it could take up to 4 weeks depending on the time of year and size of the order.
Q. What are the MOQ's (Minimum Order Quantities) for the wholesale program?
A.
The MOQ's are:
- Two units per SKU.
- Each order will have a $100 minimum.
Q. Will my products have barcodes?
A.
Each product will have the UPC barcode, and product name.